DELIVERY AND SHIPPING

Welcome to the official website of SELIECONE PTY LTD! We are committed to providing customers with efficient and safe transportation services to ensure that your purchased products are delivered in a timely manner. Please read the following transportation terms carefully to understand our transportation policy.

1. Transportation service scope
SELIECONE PTY LTD provides delivery services throughout Australia, including cities, towns and remote areas. We ensure that every order can be delivered to you quickly and accurately.

2. Transportation partners
We work with the following well-known transportation companies to ensure the safe delivery of your orders:

Australia Post: Provides comprehensive national delivery services.
TNT Express: Suitable for orders that require fast and reliable delivery.
CouriersPlease: Provides flexible solutions for small packages and time-sensitive deliveries.
3. Processing time
All orders will be processed within 2 working days after confirmation. Once processed, you will receive an email with order shipment confirmation and tracking information.
4. Shipping Options and Estimated Delivery Times
We offer the following shipping options:

Standard Shipping:

Estimated delivery time is 4 business days, which may vary depending on the destination.

Expedited Shipping:

Estimated delivery time is 2 business days. For orders that require fast delivery.

5. Shipping Calculation
Shipping costs will be calculated based on the total weight, volume and destination of the order, and will be clearly displayed at checkout. 

6. Tracking Information
Each order will include a tracking number after shipment, which you can use to track the status of your package in real time on the shipping company’s website.

7. Damaged or Lost Goods
If your package is damaged or lost during shipping, please contact our customer service team within 48 hours of receiving the package. We will assist you in processing the claim.

8. Customer Call Support
If you have any questions about shipping or your order, please feel free to contact us:

Email: [email protected]
Phone: 297931776
Thank you for choosing SELIECONE PTY LTD! We look forward to providing you with quality products and services.